Store Policy
Because We Care
At Rejuvenate "Changing The Marks", we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
Shipping and Delivery
What You Need to Know
Shipping Cost
Shipping Cost is calculated on a "per order" "per item" or "per pound" basis and is based on the shipping option you select.We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.
Returns
The Small Print
We have a 10-day return policy .To be eligible for a return ,your items must be in the same condition that you received it, unused and in its original packaging. You'll also need to provide proof of purchase or receipt.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong items that we can resolve the issue quickly .
Exchanges
The most efficient way to ensure you get what you want is to return the item you have immediately ,once the return is finalized, make a separate purchase for the new item.
Refunds
We will notify you once we've received and inspected your return. Once your return is approved you'll automatically receive a refund of your original payment method.Please be mindful that it can take up to 3-5 business days for this to reflex with your bank or credit card company.
Privacy at Rejuvenate "Changing The Marks"
All about Information Security
We may collect personal information that can identify you such as your name and email address and other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.
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Information you provide.We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, address, e-mail address, and telephone number, and in addition, for Professionals, your credit card number and other personally identifiable information. We also may request information about your interests and activities, your gender and age, and other demographic information
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Information from other sources.We may also periodically obtain both personal and non-personal information about you from other business partners, contractors and other third parties. Examples of information that we may receive include (but are not limited to): updated delivery and address information, purchase history, and additional demographic information.
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Information about others.We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, relatives, colleagues, etc.) information that may interest them through our system, we may store your personal information, and the personal information of each such recipient